Senior Solution Architect Voice
For our client, the leading pharmaceutical manufacturing company we are currently looking for a Senior Solution Architect Voice
- Basel-Stadt
- Contracting
- Full Time
- Start date: ASAP
- End date: 30.01.2026
Job Description Summary
- The Senior Solution Architect Voice is responsible for planning and designing the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.
- To globally design and implement Voice Infrastructure (MS Teams Voice, Skype for Business, Audiocode, Cisco Call Manager, Luware, Attendant Pro, etc.). Efficient operation of the Voice & Telephony Services. To ensure high availability and compliance of the IT-Infrastructure. Interact with external outsourcing providers
Job Description (Key Accountabilities)
- Candidate will have strong working knowledge of CUCM, Cisco Voice gateways, Skype, and Teams voice
- Candidate will support transition of CUCM, Cisco Voice gateways, and Skype to Teams voice solution
- Review, interpret and respond to detailed business requirements specifications to ensure alignment between customer expectations and current or future ICT capability
- Operation of the above environment and ensure high availability
- Accountability for delivery of Project work according to the overall standards and concepts
- Technology scouting and run proof of concepts / Propose new solutions, liaise with vendors and define global IT infrastructure standards
- Resolution of critical incidents and problems
- Ensure Disaster/Recovery and maintain security of systems and unauthorized access to systems
- Ensure that systems are implemented and documented in compliance with Lonza’s standards
- Ensure documentation and compliance of corresponding IT-Infrastructure
